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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chris Thome

May 3, 2023

5  out of  5 rating by Chris Thome
"Emily has been my agent for 10yrs. Riley and Madelyn executed my policies efficiently and professionaly beating competitors coverage."

Doug Harnice

April 14, 2023

5  out of  5 rating by Doug Harnice
"We recently moved from Kentucky to Missouri, so we were required to obtain car insurance in that state. A State Farm insurance office was near where we were renting an apartment, so we just dropped in one morning without an appointment. Madelyn Brady immediately invited us into her office and asked how she could help us. We explained that we needed car insurance, so she asked questions about our cars and quickly provided a very reasonable quote which we accepted right then. While we were in her office that same day, she inquired whether we had renter’s insurance, and we told her yes. She quickly quoted State Farm’s rate, which was considerably lower than what we were currently paying. So we canceled that policy, accepted Madelyn’s much lower quote, and received a refund of over $200 from the other rental insurance company. From our experience with Madelyn, she was warm and friendly, approachable, helpful, easy to work with, knowledgeable about her product and most of all, she saved us money! Do I need say more???? Oops almost forgot! We are now building a new house and guess who our new home insurance agent is……none other than Madelyn at State Farm."

Vanessa Babb

April 14, 2023

5  out of  5 rating by Vanessa Babb
"Madelyn is amazing!! Her customer service is outstanding and extremely helpful with exactly what I was looking for. I am so pleased with the kindness I received from her going out of her way as well as above and beyond to help me with the item I needed. I am very impressed with Madelyn as well as the whole Stare Farm Team !!!! Thank you."

Christina Clark

April 13, 2023

5  out of  5 rating by Christina Clark
"Wonderful to work with they handle all of my insurance needs, cars house, camper etc."

Mason Rupe

April 10, 2023

5  out of  5 rating by Mason Rupe
"Madelyn Brady was an absolute sweetheart and helped me get squared away on my car insurance along with my life insurance. No matter what kind of questions I have about my insurance she is always happy to help. If I could give her 10 stars I would. THANK YOU SO MUCH"

Robert Oelschlaeger

March 28, 2023

5  out of  5 rating by Robert Oelschlaeger
"I don't want to give away any secrets, but we've been customers of State Farm for 50+ years, since the days of Les and Wayne Hoffman on 2nd Street, Saint Charles, across from Saint Joseph Hospital and continuing uninterrupted to today. A significant part of that time has been with Emily Swift in charge and we have come to rely on her and her staff for trusted, competent advice. We recently began acting as financial agent for my brother in California. My query to Emily's office was couched in terms of a sleuth tale, with me trying to gather information about my brother's State Farm accounts, not even knowing an agent's name or office location beyond "somewhere near Long Beach". Less than 24 hours later Linda Luedloff of the Swift agency had the answers I needed to move forward. Nice work; many thanks for a difficult job well done!"

Brandon Harris

March 26, 2023

5  out of  5 rating by Brandon Harris
"Madelyn Brady clearly cares about her clients and goes the extra mile. I am a business owner and have been in the market to change my general liability insurance. I appreciate you having my back, Madelyn, and will be talking with you soon about making that switch!"

Janet Vinciguerra

March 13, 2023

5  out of  5 rating by Janet Vinciguerra
"Love Madelyn Brady! She's an asset to Emily's agency!"

steve rathbun

March 9, 2023

5  out of  5 rating by steve rathbun
"I appreciated the kindness , knowledge and attention that Madelyn Brady gave to me when calling in with questions."

Bri Riley

March 8, 2023

5  out of  5 rating by Bri Riley
"My agent madelyn is so great. She has helped me so much with getting my policy switched over and making sure i have all the coverage i need. 10/10 recommend calling madelyn for all your insurance needs!!"

trent taylor

March 7, 2023

5  out of  5 rating by trent taylor
"We have used Emily for a couple years now and she continues to hire great people (Riley Madigan) to take customer service to the next level. Riley has always been on top of my plans and continues to make sure I’m in the best places for my family and myself. I have never had to ask her twice for anything. Riley goes above and beyond in follow up and does everything she can to get the job done the same day. I highly recommend Emily Swift-Wise and her all start team at State Farm."

Maurie Tracy

March 7, 2023

5  out of  5 rating by Maurie Tracy
"I have to say, typically working with insurance claims is a nightmare. My claim was becoming quite a nightmare until Riley jumped in with both feet and did not stop until there were answers with solutions provided. Riley worked diligently to get to the root of the problem, both internally and externally, to expedite the claims process. Thank you Riley for your passion and determination to get answers for us so we can start putting this behind us. From a very grateful client. 😊"

Christine McCoy

March 7, 2023

5  out of  5 rating by Christine McCoy
"Madelyn Brady has been so instrumental in not only getting me better rates for my insurance policies but she has also been excellent at keeping me up to date on all my insurance needs. Great customer service"

Jordan Madigan

March 7, 2023

5  out of  5 rating by Jordan Madigan
"I contacted Riley with questions I had about Missouri auto and renters insurance and she answered all of my questions attentively. She has helped so much with moving to back to Missouri from FL"

Alexander-Eli McLeod

March 6, 2023

5  out of  5 rating by Alexander-Eli McLeod
"Absolutely fantastic service from a Madelyn. Beyond professional helped me get covered swiftly"

kevin lanteigne

March 6, 2023

5  out of  5 rating by kevin lanteigne
"Great customer service from Madelyn Brady!!!!!!!"

Larry Lanteigne

March 4, 2023

5  out of  5 rating by Larry Lanteigne
"First time State Farm customer and received great service from Madelyn Brady to obtain both my auto and homeowners insurance."

Nicole Barteau

March 4, 2023

5  out of  5 rating by Nicole Barteau
"Shout out to Madelyn Brady for being such a great agent!"


March 3, 2023

5  out of  5 rating by MuseNite
"Madelyn is my favorite! I can text or call to make sure my bill is paid and she’s always super sweet. She even sends me reminders in case my bill isn’t paid. Love this insurance company. Especially the people in office!"

Madi Knobbe

March 3, 2023

5  out of  5 rating by Madi Knobbe
"I called a few weeks ago to discuss potential policies. Madelyn Brady helped me out and did a tremendous job of answering all my questions!!"


March 3, 2023

5  out of  5 rating by Grant
"I called up to Emily Swift-Wise’s office recently to explore options for business owners insurance and general liability coverage. I’m a landscaper and I take a lot of pride in my work. Madelyn was able to help me see what type of coverage I needed to properly insure my business. I highly recommend giving her a call."

Phyllis Fischer

February 6, 2023

5  out of  5 rating by Phyllis Fischer
"Madelyn helped me set up a car policy for a second hand car I recently purchased; I had no idea what I needed and she made the entire transaction so easy. She answered my questions and got an estimate for me very nqui8ckly. I love the staff at the Emily Swift-Wi se State Farm office."

Blake Thomas

December 20, 2022

5  out of  5 rating by Blake Thomas
"Emily and her team go above and beyond to help her customers. Give them a chance to give you a free second opinion. You won't be disappointed!"

Cliff Olney

November 7, 2022

5  out of  5 rating by Cliff Olney
"Great Customer Service!! Thank you for all you do for us and our business!"

Callen Sherertz

September 22, 2022

5  out of  5 rating by Callen Sherertz
"Madelyn Brady has been so helpful with all of my questions and concerns with my renters insurance. She was able to break it down and explain every part of it to me. Highly recommend her for all insurance needs."